The biggest mistake leaders make with AI? Not knowing what they want from it.
Employees don’t fear AI. They fear leaders who have no AI strategy—leaders who are unclear, vague, and reactive. Leaders who talk about AI in meetings but never define what it means for the company.
When your workforce doesn’t know where AI fits into their future, they assume the worst: job cuts, irrelevance, loss of control. That’s how fear spreads.
Remember how Blockbuster failed to respond when Netflix moved to streaming? Their leadership had no clear strategy for digital transformation, leaving employees and customers confused.
What should you do? Define your AI vision. Where does AI fit into your business strategy?
Communicate clearly so AI is seen as an opportunity, not a threat. Lead by example—if you’re not using AI daily, why should your employees? Clarity creates confidence. Uncertainty creates chaos.
AI requires strategy. But more than that, it requires leadership.